Connecting Libraries, Connecting People

The RISE Network works with public libraries to provide Albertans with opportunities to communicate with health care professionals, participate in distance education, attend meetings, learn new skills and more – all by videoconference from their local library. 

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— Garth Carl, CAO Henry Kroeger Regional Water Services

Technical Support

Contact Technical Support

E: techsupport@risenetwork.ca

Ph:
Monday, Tuesday 
Chinook Arch 1-866-941-5242

Wednesday, Thursday Marigold 1-855-934-5334 ext 215

Friday, Weekend by request

Compare your wiring to a working video conference unit (note: this is a Tandberg unit).

Please report all technical difficulties to techsupport@risenetwork.ca as soon as possible.

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Polycom_Troubleshooting143.12 KB
Tandberg_Troubleshooting462.55 KB